Moreover, using the electronic record for nursing documentation instead of paper-based documentation has led to time-saving, decreased number of documentation errors, reduced incidents of falls and infection rates and positively impacts the quality of care. Furthermore, in a study conducted in long-term post-acute care settings utilizing one-on-one interviews of twenty direct care nurses perceived that using electronic records for documentation of nursing care is easy, improving patients' satisfaction through efficiencies gained in communication with the care team, and positively affect the quality of care. Conversely, to successfully adopt the electronic medical record, the designers, systems architects, and project managers should investigate the factors affecting the adoption of the electronic health record and recognize the needs and the requirements of the users’ satisfaction that match with patient safety and quality of care.
In many countries, embracing and implementing technology in the healthcare field, such as electronic health records, slowly progresses because of the obstacles of cost, computer literacy, and lack of supporting policies. Using electronic medical records helps to assess and communicate nursing care by utilizing objective data to reach the quality indicators as patient and healthcare providers’ satisfaction as well to help hospitals identify potential problem areas that might need further study.
The opportunity to improve the quality of care outcomes and the collaborative processes among the multidisciplinary teams were presented due to the fast movement and shifting from paper-based to computer-based or electronic record systems. The evolution of the paper record to the electronic record is considered a significant change in contemporary healthcare, where the impact is not limited to the quality of care and patient safety but also to the organizational priorities such as revenues/reimbursement, risks, and legal concerns, and meeting the accreditation and quality standards.